How do I open the charging port?

We've heard that customers have found some difficulty in opening the charging port. That's why we made this video to showcase the most convenient way of going about this task.  If you cannot open the charging port with your fingers, we have found using a tweezer is helpful.  The reason why the charging port is so tight is to keep water out and any else that could cause damage to your Helix Cuff! 
 

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